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General Questions

What is the meaning of Zargina?

The name "Zargina" is of Turkish origin and is interpreted to mean "Gift of God." Names This beautiful name reflects a sense of divine blessing and is cherished for its profound significance.

What does Zargina represent as a brand?

Zargina represents a seamless online shopping experience, offering a wide range of quality products, from gadgets to home essentials, all delivered with exceptional service.

How can I contact Zargina?

You can reach us at support@zargina.com during our business hours: Monday to Friday, 9 AM – 6 PM.

Do you have a physical store?

No, Zargina operates exclusively online to bring you the best prices and convenience right to your doorstep.

How do I place an order?

Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to complete your order.

What payment methods do you accept?

We accept credit/debit cards and cash on delivery (COD). All transactions are secure and encrypted.

Can I modify or cancel my order after placing it?

Yes, you can modify or cancel your order within 24 hours. Contact support@zargina.com or call us as soon as possible to make changes.

Where do you deliver?

We deliver across the UAE. Delivery times and charges vary depending on your location and order value.

How long does delivery take?

Standard delivery takes 1-2 business days. For urgent inquiries, contact us to confirm delivery timelines.

Do you offer free shipping?

Yes, free shipping is available for orders above 100 AED. For orders below this amount, a small delivery fee applies.

What is your return policy?

We offer a hassle-free 30-day return policy. Items must be unused, in original packaging, and accompanied by proof of purchase.

How do I initiate a return?

Contact us at support@zargina.com with your order details and reason for return. We’ll provide instructions on how to proceed.

When will I receive my refund?

Once your return is received and inspected, refunds will be processed to your original payment method within 10 business days.

Are all items in stock?

We strive to keep all products in stock, but availability may vary. If an item is out of stock, we’ll notify you immediately.

Can I pre-order an out-of-stock item?

Yes, for certain products. Contact us at support@zargina.com for more details on pre-ordering.

How can I find more information about a product?

Product descriptions and specifications are available on each product page. If you need more details, reach out to us.